SHIPPING & RETURNS

Shipping Policy

Today our fulfillment center is located in Køge in Denmark.

Soon we also have books located in fulfillment centers in The United Kingdom, Germany, France, Spain, Italy, Australia and USA.

  • Orders received by 11 am Monday to Friday are usually dispatched the same day.

  • Most orders are delivered between 9 am and 5 pm, Monday to Friday. If you are unlikely to be in to sign for the parcel, please specify a safe, dry place, where we can leave it using the box provided in the checkout. If you do not specify a place to leave your parcel, our courier will try to find a safe place to leave it. If no safe dry place is available, a card will be left and you will be able to arrange a re-delivery.

  • We do not deliver to P.O. Boxes.

  • If you pay by credit or debit card, we will not deduct any money until the book is ready to be dispatched.

  • If you have any questions or queries regarding your order, please email us, at info@ nationalparkguide.com or call us on +45 29630004

 

Standard delivery in Denmark

 

If you place your order before 11am Mon-Fri, the book(s) will be dispatched the same day. Standard delivery parcels to addresses within Denmark should normally reach you in 1 to 2 business days from the day of dispatch.

The weight of the book is 1.2 kg. The packaging about 0.1 kg.

Zone 1;

Country: Denmark

Zone 1; Price in DDK.

                     Business          Collect            Home             Number of books   

1-2 kg.           37,10 DDK     40,79 DDK     55,12 DDK     1 book

2-2,5 kg.         39,90 DDK     43,20 DDK     60,55 DDK     2 books

2,5-5 kg.         40,90 DDK     43,20 DDK     60,55 DDK     3-4 books

5-10 kg.          45,45 DDK     47,02 DDK     63,04 DDK     5-8 books

10-15 kg.        52,80 DDK     56,91 DDK     72,94 DDK     9-12 books

15-20 kg.        65,10 DDK     69,28 DDK     86,64 DDK     13-16 books

 

European Union and worldwide delivery

 

Find the zone for your country and the shipping cost can be seen under the zones.  Non-danish delivery times are governed by the overseas carriers, and unfortunately, we cannot specify the length of time it will take to deliver. For more information about delivery to these countries contact us.

We can deliver to the following countries:

 

Zone 2:

Country; Germany

Zone 2: Base cost 7,33 Euro + 1,22 Euro per commenced kilos + VAT.

Shipping: 1 book; 9,77 Euro – 3 books; 10,99 Euro - 5 books; 14,65 Euro all + VAT

Shipping time: 2-10 business days.

 

Zone 3:

Countries; Belgium, United Kingdom, Netherlands, Sweden.

Zone 3: Base cost 11,33 Euro + 1,08 Euro per commenced kilos + VAT

Shipping: 1 book; 13,49 Euro – 3 books; 14,57 Euro - 5 books; 17,81 Euro all + VAT

Shipping time: 2-10 business days.

 

Zone 4:

Countries; Austria, Spain, Finland, France, Ireland, Italy, Luxembourg, Poland.

Zone 4: Base cost 12 Euro + 1,62 Euro per commenced kilos + VAT

Shipping: 1 book; 115,24 Euro – 3 books; 16,86 Euro - 5 books; 21,72 Euro all + VAT

Shipping time: 4-15 business days.

 

Zone 5:

Countries: Åland, Norway, Switzerland, Portugal

Zone 5: Base cost 21,33 Euro + 2,03 Euro per commenced kilos + VAT

Shipping: 1 book; 25,39 Euro – 3 books; 27,42 Euro - 5 books; 33,54 Euro all + VAT

Shipping time: 4-15 business days.

 

Zone 6:

Countries: Netherlands Antilles, Christmas Island, Antarctica, Cyprus, Czech Republic, Estonia, Bulgaria, Sant Barthelemy, Bouvet Island, Cocos Islands, Greece, South Georgia & the South, Matoal, Maton, Macon, Hungary, Isle of Man, Malta, Jersey, Norfolk Island, Lithuania, St. Pierre & Miquelon, East Timor, Pitcairn, United States minor outlying, Romania, Serbia, Holy See (Vatican state), St. Helena, Slovenia, Svalbard & Jan Mayen Islands, Slovakia, Mayotte, Yugoslavia, Guiana, Tokelau.

Zone 6: Base cost 26 Euro + 2,30 Euro per commenced kilos + VAT

Shipping: 1 book; 30,60 Euro – 3 books; 32,90 Euro - 5 books; 39,80 Euro all + VAT

Shipping time: We cannot yet specify the length of time it will take to deliver.

 

Zone 7:

Countries: Andorra, United Arab Emirates, Antigua & Barbuda, China, Anguilla, Albania, Argentina, Australia, Dominican Republic, Bosnia & Herzegovina, Barbados, Egypt, Bangladesh, Bahrain, Gibraltar, Moldova, Hong Kong, Montenegro, Croatia, Haiti, Macedonia, Indonesia, Israel, Island, Mexico, Jordan, Malaysia, Japan, Korea, Kuwait, New Zealand, Lebanon, Oman, Saint Vincent & the Grenadines, Panama,  Liechtenstein, Sri Lanka, Philippines, Turkey, Puerto Rico, Taiwan, Ukraine, Qatar, USA, Russia, Saudi Arabia, Saint Kitts & Nevis, Virgin Islands, Vietnam, Singapore, San Marino, Suriname, Syria, Thailand, Turkmenistan.

Zone 7: Base cost 22,66 Euro + 7,85 Euro per commenced kilos + VAT

Shipping: 1 book; 38,36 Euro – 3 books; 46,21 Euro - 5 books; 69,76 Euro all + VAT

Shipping time: We cannot yet specify the length of time it will take to deliver.

 

Zone 8:

Countries: Cook Islands, Chile, Afghanistan, Cameron, Colombia, Costa Rica, Armenia, Cuba, Cape Verde, Angola, American Samoa, Djibouti, Dominica, Aruba, Algeria, Azerbaijan, Ecuador, Western Sahara, Eritrea, Burkina Faso, Ethiopia, Fuji, Benin, Falkland Islands, Micronesia, Faroe Islands, Brunei Darussalam, Bolivia, Gabon, Bhutan, Grenada, Georgia, Botswana, French Southern Territories, Belize, Ghana, Greenland, Congo, Gambia, Central African Republic, Guinea, Guadeloupe, Equatorial Guinea, Cote D´Ivoire, Guatemala, Libya, Guam, Morocco, Guinea-Bissau, Guyana, Honduras, Madagascar, Marshall Islands, Mali, Myanmar, Mongolia, Macau, Northern Mariana Islands, Iraq, Montserrat, Iran, Mauritius, Maldives, Malawi, Jamaica, Mozambique, Kenya, Namibia, Kyrgyzstan, New Caledonia, Cambodia, Niger, Kiribati, Comoros, Nigeria, Saint Lucia, Nicaragua, Korea, Nepal, Cayman Islands, Nauru, Kazakhstan, Niue, Laos, Peru, French Polynesia, Liberia, Papua New Guinea, Lesotho, Pakistan, Trinidad & Tobago, Palestine, Tuvalu, Palau, Tanzania, Paraguay, Uganda, Reunion, Uruguay, Uzbekistan, Rwanda, Solomons Islands, Venezuela, Seychelles, Sudan, Virgin Islands (U.S.), Vanuatu, Wallis & Futura, Samoa, Yemen, Sierra Leone, South Africa, Senegal, Zambia, Somalia, Zimbabwe, Sao Tome & Principe, El Salvador, Swaziland, Turks & Caicos Islands, Chad, Togo, Tajikistan, Timor-Leste, Tunisia.

Zone 8: Base cost 30 Euro + 12,60 Euro per commenced kilos + VAT

Shipping: 1 book; 55,20 Euro – 3 books; 67,20 Euro - 5 books; 105,60 Euro all + VAT

Shipping time: We cannot yet specify the length of time it will take to deliver.

Return & Exchange Policy
  • We offer a no-quibble free returns policy. We hope you will be delighted with every purchase, but if not, we will offer you a replacement or a full refund - whatever the reason. Just let us know within 14 days of delivery by contacting us.

  • Where a refund is claimed, we will process the refund as quickly as possible, but please allow up to 14 days for the credit to reach your account.

  • Return address; Original Wild Nature Aps, Rødengvej 31, DK -4180 Sorø, Denmark

 

See also Terms and Conditions about return policy.